Cookie Policy

Last Updated: June 5, 2026

1. Introduction

Welcome to Pizza Luce ("we," "us," or "our"). This Cookie Policy applies to our website located at eat-lucepizza.click and all associated subdomains. We are committed to being transparent about the technologies we use and how they impact your browsing experience.

This policy is designed to help you understand what cookies are, why we use them, and how you can control or opt out of their use. Please read this policy carefully alongside our Privacy Policy and Terms of Service for a complete picture of how we handle your data.

As a food service business operating in the United States, we comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act concerning consumer protection and fair business practices.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used by website owners to make their websites work efficiently, provide a better user experience, and deliver reporting information.

Cookies are created by the web server and stored in your browser. Each time you return to the same website, your browser sends the cookie back to the server. This allows the website to recognize your device and remember information about your preferences or past actions.

2.1 How Cookies Work

When you visit eat-lucepizza.click, our servers or third-party service providers may place cookies on your browser. Here is a simplified breakdown of how this process works:

• First Visit: Your browser sends a request to our server to load the page.
• Cookie Placement: Our server responds and may include a cookie file along with the requested page content.
• Cookie Storage: Your browser stores the cookie file on your device.
• Subsequent Visits: Each time you return to our website, your browser sends the stored cookie back to our server, which reads the cookie and can personalize your experience accordingly.

Cookies can store a wide range of information, including your language preferences, login status, items in your shopping cart, and how you interact with our website. They do not typically store personally identifiable information directly, but they may be linked to personal data that we hold about you.

2.2 Similar Tracking Technologies

In addition to cookies, we may also use other tracking technologies that function similarly, including:

• Web Beacons (Pixel Tags): Tiny invisible images embedded in web pages or emails that track whether content has been loaded or accessed.
• Local Storage: A browser feature that allows websites to store data locally on your device, similar to cookies but with greater storage capacity.
• Session Storage: Temporary data storage that is cleared when you close your browser session.
• Fingerprinting: A technique that collects information about your browser and device settings to create a unique identifier.

3. Types of Cookies We Use

We categorize the cookies used on eat-lucepizza.click into four main types based on their purpose and function:

3.1 Essential (Strictly Necessary) Cookies

Essential cookies help with tasks such as:

• Remembering items you have added to your online order or cart
• Processing your food orders and payments securely
• Maintaining your session while you navigate through our website
• Ensuring the security of your account and preventing fraudulent activity
• Complying with legal and regulatory requirements

3.2 Analytical / Performance Cookies

These cookies collect information about how visitors use our website — for example, which pages are visited most often and whether visitors receive error messages from certain pages. All information collected by these cookies is aggregated and anonymous. We use this data to improve how our website functions and to understand visitor behavior.

Analytical cookies help us:

• Understand which pages and menu items attract the most interest
• Identify technical problems or errors on our website
• Measure the effectiveness of our online ordering system
• Track traffic sources and user journey patterns

3.3 Functional Cookies

Functional cookies allow the website to remember choices you make and provide enhanced, more personalized features. They may be set by us or by third-party providers whose services we have added to our website. If you do not allow these cookies, some or all of these features may not function properly.

Functional cookies are used to:

• Remember your language and location preferences
• Recall your preferred delivery address or nearest Pizza Luce location
• Save your dietary preferences or favorite menu items
• Provide live chat or customer support features

3.4 Advertising / Targeting Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers.

Advertising cookies enable us to:

• Show you personalized ads for Pizza Luce promotions and specials
• Measure the performance of our paid advertising campaigns
• Retarget visitors who have previously shown interest in our menu or services
• Prevent the same ads from being shown to you repeatedly

4. Specific Cookies We Use

The following table provides detailed information about the specific cookies that may be placed on your device when you visit eat-lucepizza.click:

Note: The cookies listed above may be updated periodically as our website and third-party integrations evolve. We recommend checking this policy regularly for updates.

5. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our website, deliver advertisements, and so forth. These third parties include, but are not limited to:

• Google LLC — for analytics (Google Analytics) and advertising (Google Ads, DoubleClick)
• Meta Platforms, Inc. — for Facebook Pixel and social media advertising
• Stripe / Square / Payment Processors — for secure online payment processing
• Intercom / Zendesk — for live chat and customer support functionality

We do not have control over the cookies placed by these third parties. We encourage you to review the respective privacy and cookie policies of these companies for more information about their practices.

6. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject cookies (except for essential cookies which are necessary for our website to function). There are several ways you can manage your cookie preferences:

6.1 Our Cookie Consent Tool

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can revisit and update your choices at any time by clicking the "Cookie Settings" link in the footer of our website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a website attempts to place a cookie on your device. Here are instructions for the most popular browsers:

Please note that if you use multiple devices (computer, smartphone, tablet) to access our website, you will need to ensure that each browser on each device is adjusted to reflect your cookie preferences.

6.3 Opt-Out Tools Provided by Third Parties

You can also opt out of specific third-party cookies directly through the tools provided by those organizations:

• Google Analytics Opt-Out: Install the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout
• Google Ads Personalization: Manage your Google ad settings at https://adssettings.google.com
• Meta (Facebook) Ad Preferences: Adjust your Facebook ad preferences at https://www.facebook.com/adpreferences
• Network Advertising Initiative (NAI) Opt-Out: Use the NAI opt-out tool at https://optout.networkadvertising.org
• Digital Advertising Alliance (DAA) Opt-Out: Use the DAA opt-out tool at https://optout.aboutads.info
• Your Online Choices (for European users): https://www.youronlinechoices.com

7. Impact of Disabling Cookies

If you choose to disable or block cookies, the following impacts may occur depending on the type of cookies you restrict:

7.1 Essential Cookies Disabled

Disabling essential cookies will significantly impair your ability to use our website. You may experience the following issues:

• Inability to add items to your online order cart
• Inability to complete the checkout or payment process
• Loss of your session when navigating between pages
• Reduced security, making your account and transactions more vulnerable
• Your cookie consent preferences will not be saved

7.2 Analytical Cookies Disabled

If you disable analytical cookies, you will still be able to use our website normally. However, we will be unable to:

• Identify errors or performance issues affecting your user experience
• Understand which areas of our website are working well or need improvement
• Make data-driven decisions to enhance our online ordering and menu presentation

7.3 Functional Cookies Disabled

Disabling functional cookies may result in a less personalized experience, including:

• Needing to re-enter your preferences (such as location or dietary filters) on each visit
• Loss of saved favorite items or order history display
• Reduced performance of live chat or support features

7.4 Advertising Cookies Disabled

Disabling advertising cookies will not prevent you from seeing advertisements. Instead, you may:

• See generic ads that are less relevant to your interests
• See the same ads repeated more frequently
• No longer receive personalized promotional offers from Pizza Luce based on your browsing behavior

8. Cookies and California Privacy Rights

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) regarding the personal information collected through cookies. These rights include:

• Right to Know: You have the right to know what personal information is being collected about you and how it is used.
• Right to Delete: You may request that we delete personal information collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising purposes.
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

Some cookies, particularly advertising and targeting cookies placed by third parties, may constitute a "sale" or "sharing" of your personal data under California law. To exercise your rights, please use our cookie consent tool, contact us using the details below, or submit a request through our Privacy Policy page.

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universal standard for how websites should respond to DNT signals. At this time, our website does not respond differently based on a DNT signal. However, you can use the cookie management tools described in Section 6 above to control tracking on our website.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly use cookies to collect personal information from children. If you believe that a child has provided us with personal information through our website, please contact us immediately at the address below and we will take steps to remove such information.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or for other operational, legal, or regulatory reasons. Any changes will become effective immediately upon posting the updated Cookie Policy on our website with a revised "Last Updated" date at the top of the page.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies. If we make material changes to how we use cookies, we will notify you either through a prominent notice on our website or by sending you a notification if we have your contact information.

Your continued use of eat-lucepizza.click after any changes to this Cookie Policy constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar tracking technologies, please do not hesitate to get in touch with us using the contact details below: